Privacy Policy

1. Information we collect

We collect only what we need to ship you honey and respond to your questions. Specifically:

• Name, email, shipping address, and phone (if you give us one) when you place an order or send a message.
• Order history and preferences if you subscribe.
• Anonymized site visit data (page views, referrer) via Cloudflare Web Analytics, which uses no cookies.
• IP address and user-agent in server logs for security.

2. How we use it

To process orders, answer your messages, send you the newsletter you signed up for, and improve the site. That's it. We don't sell anything to anyone.

3. Cookies

We use a single first-party cookie (or localStorage value) to remember whether you've dismissed the cookie banner. We do not use advertising cookies. If you opt into analytics via the banner, we may load additional first-party analytics; the banner explains this.

4. Third-party services

The following services may touch your data when you interact with our site:

• Cloudflare, hosting, security, and privacy-respecting analytics.
• Cloudflare Turnstile, bot protection on the contact form.
• Schematic, contact form forwarding (delivers messages to our inbox).
• Stripe or Shopify, payment processing for orders. We never see or store your card number.
• USPS / UPS, shipping carriers.

5. Data retention

Order records: 7 years (tax purposes). Email correspondence: indefinite unless you ask us to delete it. Newsletter list: until you unsubscribe.

6. Your rights

You can ask us to show you what we have, correct it, or delete it. Email hello@honimhome.com and we'll handle it within 30 days. California residents have additional rights under the CCPA; EU residents have rights under GDPR. We honor both.

7. Children's privacy

We don't knowingly collect information from anyone under 13. If you think a child has sent us information, write to us and we'll delete it.

8. Security

The site is served over HTTPS. Payments are processed by Stripe or Shopify, which are PCI-compliant. We use strong, unique passwords and two-factor authentication on the accounts that hold customer data.

9. Changes

We'll update this page when our practices change, and we'll mark the "last updated" date so you can tell.

10. Contact

Questions about privacy? hello@honimhome.com.